Shipping & Deliveries

FREE SHIPPING

We are glad to bring our customers great value and service. 

we provide shipping from our warehouses in United States or  Asia by ePacket or

EMS and in USA by USPS.

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping services. However, there are

some locations we are unable to ship to. If you happen to be from one of

those countries we will contact you.

LOST/MISSING PACKAGES

Prominent Life are not liable if the incorrect address is

placed during the checkout process. Please make sure that your billing

and shipping address is correct before processing your order. If we have

made an error we will fully take responsibility of the original order that

was made for you at no charge.

CUSTOMS

We are not responsible for any custom fees once the items have

shipped. By purchasing our products, you consent that one or more

packages may be shipped to you and may get custom fees when they

arrive in your country.

SHIPPING TIME

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time

United States 8-14 Business days

Canada, Europe 8-15 Business days

Australia, New Zealand 8-15 Business days

Central & South America 10-20 Business days

Asia 8-15 Business days

Africa 15-30 Business days

Max delivery time – 45 business days.

*This doesn’t include our 2-5 day processing time.

*All shipping times exclude clearance/customs delays

TRACKING INFORMATION

You will receive an email with a tracking number once your order is

shipped but sometimes due to free shipping tracking is not available.

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE

MOMENT”.

For some shipping companies, it takes 2-5 business days for the

tracking information to update on the system. If your order was placed

more than 5 business days ago and there is still no information on your

tracking number, please contact us.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be

sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our

best to help you out.